We appreciate your interest in our company and our service and want you to feel safe due to the use of personal data when you visit our website. Compliance with the Law on the Data Protection of the Federal Republic of Germany and other data safety regulations is a matter of course to us. In this document we will inform you on how we handle your data.
We collect, use and disclose your personal information only to the extent necessary to protect the legitimate interests of society and state, equally and to comply with your legal interests.
Collection, processing and use of personal data
Personal information - is information that can be used to identify an individual person. It includes data such as name, address or phone number. Information that can not be directly related to the identity of the person (eg. favorite website or a number of users on the site) does not apply to the personal data.
If you register on our website, we use your personal data in order to achieve your goals: to find the right clinic; to send requests or to receive requests and to make communication between patients and clinics possible. These personal data includes patient or representative name and email address, clinic Name and/or its representative email address, date of birth, the existing diagnosis and its description. These personal data can only be accessed by authorized person or representative with corresponding email address and password, Clinic or authorized clinic personnel who are in contact with this person/patient and our moderators.
In addition to this information, we process only the data that you provide to us voluntarily and possibly information that we collect automatically when you visit our webpage.
Web Browser Language
Your IP-address is stored in the web server log files. Used personal information is technically stored on our company servers and is not transmitted to the third parties and companies if it is not associated with the processing of requests. Personal data transmission is occurring in full compliance with the terms of this Policy.
Communication through our service
Our Moderators will offer their assistance during the communication between patients and clinics. Moderators have access to following personal data of Users and Clinics: full name, date of birth, diagnosis and its descriptions, all messages from patient and all messages from the clinic. As soon as you receive a new message from your communication partner our moderators will be informed about it via email address.
Our website uses Yandex.Metrica - analytical web service of the company Yandex, LCC "Yandex" in Russia, 119021 Moscow, Tolstoy Street, 16. Information on the use of this website (including the user’s IP address) is transmitted to a Yandex server in the Russian Federation and keept stored there. Cookies may be used for this. Yandex will use this information to evaluate the use of the website, compiling reports on the website activity. By using this website, you agree to the processing of data on your usage of the website by Yandex in the manner described above and for the purposes set out above. You can visit the site of Yandex.Metric for detailed information on conditions for the usage of data by Yandex.Metric, on the following link: https://legal.yandex.ru/metrica_termsofuse/.
You can withdraw your consent to the use and storage of your personal data at any time without explanation. Cancellations must be sent to our address in the imprint on our website (email@example.com).
You always have the right for a free rectification, blocking and deletion of your personal data stored by us. The corresponding request must be sent to the following address: (firstname.lastname@example.org).
Storage and deletion of data
We store personal data as it is necessary to perform the services that you have requested, unless otherwise provided by law (for example, due to the lawsuit)